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Refund Policy
A legal disclaimer
All refund requests are only accessible post returns gets accepted.
Items with category Non-returnable do not qualify for refunds/returns.
Refund Policy
How do I return the item I purchased on this website?
Check order description to check whether the product ordered is returnable or not.
All items which are cagetorized under non-returnable do not qualify for refund/returns.
what if the order I placed is not delivered?
Check the order status via Tracking ID. For Orders which are marked as undelivered or returning to Origin, the orders will not be fulfilled.
Reasons for orders not being delivered?
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Delivery address being incomplete or incorrect
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Payment failures or Payment errors
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Multiple delivery failed attempts
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Unavailability of recipient at delivery address
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Items lost during shipping phase or returning to its origin.
What all orders eligible for returns?
Check order description to check whether the product ordered is returnable or not.
All items which are categorized as returnable are qualified for returns post validation.
What is returns post Validation?
For an order to be eligible for return, a validation is required.
Validation: You need to share a written consent with us from your registered Email address which should provide enough justification and a valid reason for returning the item to us. Once the validation is complete, your orders may get eligible for return.
Do I have a return pickup enabled for order purchases?
No. While we are working on ensuring order delivered to you are effortless and hassle-free, you need to return the item by authorized courier services and share us the valid tracking ID.
Do I get a refund for self return charges?
No. While we are working on ensuring order delivered to you are effortless and hassle-free, you would need to bear charges of self-return.
What is the maximum return window for orders I purchase?
Only orders which are eligible to return has a return window of 3 days from the delivery date.
What is the refund timeline?
Only orders which are eligible to return has a return window, should be qualified for return request post return validations via Email request.
Post successful return, you are entitled to request for refund and any item if eligible for refund on return, should await a minimum of 7-14 business days excluding non-banking days from the date of return.
Return is complete and customer waiting for refund should await 7-14 business days for refund to get initiated. For the refund to get settled, you can check with the issuing bank to verify the refund.
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